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E-Business Tax Issue: Order fails for Cypress, Texas - Error: Ship To/Bill To Address is Invalid. Please Review the Address Setup (Doc ID 1140096.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.


Attempting to create an order for a customer and execute the order. The order will fail due to the county is not the current county.

Error: Ship to/Bill To Address is Invalid. Please review the Address Setup

Steps to Reproduce:
Create a customer with an address in Cypress, Texas.
With validation enabled and with Vertex installed, there are two suggestions for the County.
Select "Franklin" county.
Make this address the primary ship_to, bill_to, etc. location.


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