Accessing Report Manager Menus Are Returning Error Message You have encountered an unexpected error. Please contact your System administrator (Doc ID 1140652.1)

Last updated on DECEMBER 19, 2011

Applies to:

Oracle General Ledger - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

New Setup of Report Manager -

Have created a new responsibility and additionally have added Report Manger (RM) menu items (functions) to the General Ledger (GL) responsibility.

When accessing these menus, the RM page is loaded, but the following error immediately occurs:

You have encountered an unexpected error. Please contact your System administrator


Due to this Report Manager cannot be used.

This has not worked in the past.

Workaround is to generate the reports via the application until this issue is resolved.



Changes

New Setup

Cause

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