Email Center: Error Received When Updating an Auto Acknowledgment Template
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Email Center - Version 11.5.9 and later
Information in this document applies to any platform.
Find that under Email Center knowledge Base tab when removing an existing document and upload a new one an error occurs.
Could not publish or update document ORA-29861: domain index is marked LOADIND/FAILED/UNUSABLE in Package JTF_AMV_ITEM_PUB Procedure Update_Item
(R) Email Center Self Service Setup
(N) Knowledge Base/Browse documents
Click on "update" button against the required document.
Remove the attachment.
Upload the file.
Click on "Update" button and you will receive the error.
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