Task Assignee LOV Is Restricted To Show Limited Number of Records
(Doc ID 1142284.1)
Last updated on FEBRUARY 03, 2022
Applies to:
Oracle Teleservice - Version 12.0.6 and laterInformation in this document applies to any platform.
Symptoms
On Service Request form, find that Task Assignee LOV still shows a limitation of 30000 items after <Patch 8206801> was applied.
The following Error occurs:
ERROR:
"Choice in list limited by maximum rows: 30000"
Expected to see a full amount of Data. more than 100K are expected.
The issue can be reproduced at will with the following steps:
1. Navigate to View Service Request Form
2. Enter Task Assignee Type : Employee Resource
3. Enter Name: %
4. LOV displays all the resources there is a message at the bottom ot the form:
'Choice in list limited by maximum rows: 30000'
Due to this issue, users cannot see all available data.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |