Task Assignee LOV Is Restricted To Show Limited Number of Records
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 15-May-2014***
On Service Request form, find that Task Assignee LOV still shows a limitation of 30000 items after <Patch 8206801> was applied.
The following Error occurs:
"Choice in list limited by maximum rows: 30000"
Expected to see a full amount of Data. more than 100K are expected.
The issue can be reproduced at will with the following steps:
1. Navigate to View Service Request Form
2. Enter Task Assignee Type : Employee Resource
3. Enter Name: %
4. LOV displays all the resources there is a message at the bottom ot the form:
'Choice in list limited by maximum rows: 30000'
Due to this issue, users cannot see all available data.
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