Cannot Complete Work Order - Error Occured While Writing Completion Records (Doc ID 1143548.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance 07-FEB-2016***


Symptoms


On : 12.0.6 version – EAM > Maintenance Super User


Some jobs cannot be completed and some jobs can. There is no confirmation as yet about the differences between jobs that can or cannot be completed. hence it is not a consistent issue.

Expect all jobs to be completed.


The issue can be reproduced at will with the following steps:

1) Try to complete Work Order (Maintenance Super User resp) – click to Complete Work Order icon.
2) Press Apply button.
3) Get error «Cannot complete work order(wip_entity_name) as error has occurred while writing work order completion records».


Cause

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