R12 - Error 'ORA-06502: PL/SQL numeric or value error' While Creating A New Customer (Doc ID 1146503.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

Unable to create customer after upgrading from 11i to R12.1.2. The following error is received:

Error:
SQL error :ORA-06502: PL/SQL numeric or value error

Steps to Reproduce Problem:

Responsibility: Receivables Manager
Navigation:Customers > Customers

 

  1. Enter the required information
  2. Click on Save and Add Details. The error appears.

 

Cause

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