Credit Card Reverts Back To The Original Credit Card (Doc ID 1146538.1)

Last updated on JULY 31, 2012

Applies to:

Oracle Order Management - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Transaction Entry

When changing a credit card after adding items to the order the original
credit card is saved to the order instead of the new card number.

EXPECTED BEHAVIOR
-----------------------
Expect new credit card be saved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Super user responsibility
2. Search for the user you created
3. Go to orders tab
4. Create new order
5. Enter ORDER TYPE
6. Click on others tab
7. Enter credit card information
8. Enter card holder name and card exp date
9. Click on line items tab
10. Enter product 502022
11. Go back to others tab and now change cc to master card credit card number
12. Save
13. User is directed to main tab
14. If you go to others tab you'll see credit card info is revert to the original one

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter and save new credit card.


Cause

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