My Oracle Support Banner

Duplicate unprocessed tax rows generated for invoices already posted to GL (Doc ID 1146673.1)

Last updated on NOVEMBER 16, 2018

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
Form:ARXTWCMI.FMB - Credit Transactions
EXECUTABLE:XLAACCPB - Create Accounting
Report:XLAPEXRPT.RDF - Subledger Period Close Exception Report


Symptoms

Cannot close Jun-10 due to 3 unprocessed invoices showing on the Subledger period close exception report.

Review of invoice data on RA_CUST_TRX_LINE_GL_DIST_ALL shows
- duplicate unposted TAX rows.
- 2 sets of TAX rows with different CUSTOMER_TRX_LINE_ID
- first set of TAX rows already posted to GL but the CUSTOMER_TRX_LINE_ID no longer exist in RA_CUSTOMER_TRX_LINES_ALL
- second set of TAX rows have CUSTOMER_TRX_LINE_ID which link back RA_CUSTOMER_TRX_LINES_ALL as these represent the recalculated TAX rows. These show as unposted.





Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.