Duplicate unprocessed tax rows generated for invoices already posted to GL (Doc ID 1146673.1)

Last updated on AUGUST 30, 2011

Applies to:

Oracle Receivables - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
Form:ARXTWCMI.FMB - Credit Transactions
EXECUTABLE:XLAACCPB - Create Accounting
Report:XLAPEXRPT.RDF - Subledger Period Close Exception Report

Symptoms

Cannot close Jun-10 due to 3 unprocessed invoices showing on the Subledger period close exception report.

Review of invoice data on RA_CUST_TRX_LINE_GL_DIST_ALL shows
- duplicate unposted TAX rows.
- 2 sets of TAX rows with different CUSTOMER_TRX_LINE_ID
- first set of TAX rows already posted to GL but the CUSTOMER_TRX_LINE_ID no longer exist in RA_CUSTOMER_TRX_LINES_ALL
- second set of TAX rows have CUSTOMER_TRX_LINE_ID which link back RA_CUSTOMER_TRX_LINES_ALL as these represent the recalculated TAX rows. These show as unposted.





Cause

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