Service Request > Log and Notes: New Feature for Tasks in 12.1.2
Last updated on SEPTEMBER 11, 2014
Applies to:Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.
On the Service Request form > Log and Notes window:
After selecting the checkbox for Notes, and clicking the Refresh button, only Service Request Notes are displayed, while Task Notes are not shown.
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