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Installed At And Current Location Party List of Values (LOV) Showing Only Related Parties (Doc ID 1147784.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When trying to update the 'Installed At' or 'Current Location' parties in the Installed Base Item Instance general view, the only parties available are those with party relationships. The Install Parameters form has been set with 'All Parties' checked so that the user can select from any party.


EXPECTED BEHAVIOR
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Expect to be able to update the 'Current Location' or 'Installed At' party locations with all parties and not be limited to only related parties.

STEPS
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The issue can be reproduced at will with the following steps:

1. (R) Installed Base User responsibility
2. Query up an Item Instance.
3. Go to the General View and try to change the "Current Location" or the "Installed at' location to another party. The only parties available are those which have a record in the Customer Relationship Manager.

Cause

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In this Document
Symptoms
Cause
Solution
References


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