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Need to have 'Send Dunning' button Enabled in the Collections Strategy Tab (Doc ID 1148123.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Advanced Collections - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

The 'Send Dunning' button in the Collections Strategy tab is disabled.
Hence, after selecting the work item, you are unable to click on 'Send Dunning'.

Cause

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