Webadi Hangs - bne_async_upload_jobs is locked (Doc ID 1148865.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Web Applications Desktop Integrator - Version: 12.1.1 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms


On : 12.1.1 version, ATG Technical Issues

When attempting to upload data via WEB ADI,
the following error occurs.

ERROR
-----------------------
The uploading process hangs. When check the seesion in DB, customer found a lock on table BNE_ASYNC_UPLOAD_JOBS.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Develop a custom webadi program to load vendors.
2. Download the excel, paste the data, and press "Upload" button in the popup window
3. WebADI hangs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upload data vis WEB ADI successfully.

Cause

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