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Unable To Find Transaction Type 'Service Contracts Internal Approval' In Approval Management Administrator Responsibility (Doc ID 1148943.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Service Contracts - Version 12.0.6 and later
Information in this document applies to any platform.


When trying to set up Approvals Management for service contracts as per <Doc ID 557697.1> to resolve the "A Valid Approver Was Not Found Error" the Transaction Type 'Service Contracts Internal Approval' cannot be found in the Approvals Management Administrator responsibility.

Steps to reproduce:
1. Go to (R) Approvals Management Administrator
2. Search for Transaction Type 'Service Contracts Internal Approval'
- the transaction type is not found.
3. Grants are given as below ( Refer to Doc ID 362543.1 )
(R) Functional Administrator (N) Grants >Create Grant
- give a name to the grant
- enter description
- select grantee type as specific user
- select the user in grantee lov field
- select AME_TRANSACTION_TYPES Object from lov
click next
- select all_rows in "Data Context Type"
click next
- select "AME Calling Applications" from Set lov
click finish


R12.AME.A.6 is applied on a fresh install.


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