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Task Addresses Such As 'Pier Avenue' Are Not Resolved (Doc ID 1150158.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Field Service - Version 12.0.4 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When attempting to schedule a task having the address as 123 PIER AVE, City: HERMOSA BEACH, State: CA, Country: United States,  Postal Code: 12345, the following error occurs:

APP-CSR-254018: Task ####### has no valid geocode or geometry. The action of geocoding using the current address also failed. Please give a valid installed at address for the task.


The issue can be reproduced at will with the following steps:
1. Create a task for the specified address.
2. Try to schedule the task, either manually or with Advanced Scheduler.

Cause

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In this Document
Symptoms
Cause
Solution
References


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