Receipts Workbench Error: Search Receipt By Customer Name Raises Error: FRM-40350: Query caused no records to be retrieved
Last updated on JUNE 08, 2016
Applies to:Oracle Receivables - Version 12.0.1 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Searching a Receipt by customer name raises the following error:
FRM-40350: Query caused no records to be retrieved
Steps to Reproduce:
Responsibilty: Receivables Manager
Navigation: Receipts > Receipts
- Create a receipt for a customer name that is over 30 bytes (some languages have single characters that are mutli-byte)
- Save the receipt taking note of the Receipt Number
- Search the receipt using the customer name, it will not find the receipt.
- Search the receipt using the receitp number and it will find the receipt successfully.
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