Receipts Workbench Error: Search Receipt By Customer Name Raises Error: FRM-40350: Query caused no records to be retrieved (Doc ID 1150159.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.0.1 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Searching a Receipt by customer name raises the following error:

FRM-40350: Query caused no records to be retrieved

Steps to Reproduce:
Responsibilty: Receivables Manager
Navigation: Receipts > Receipts

  1. Create a receipt for a customer name that is over 30 bytes (some languages have single characters that are mutli-byte)
  2. Save the receipt taking note of the Receipt Number
  3. Search the receipt using the customer name, it will not find the receipt.
  4. Search the receipt using the receitp number and it will find the receipt successfully.

 

Cause

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