Contact Center Error: FRM-40735 POST-QUERY trigger raised unhandled exception ORA-06502
(Doc ID 1150223.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 126.96.36.199 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Find that opening some Service Request in Contact Center form using the English language, the following error occurs:
FRM-40735 POST-QUERY trigger raised unhandled exception ORA-06502.
Steps to Reproduce
1. Create a new service request in iSupport using the Chinese (ZHS) language
2. Then Navigate to Contact Center and Open using the Chinese language.
If the SR (for same customer) is created using English language in iSupport, no error occurs.
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