Close Enrollment Process Not Closing the Life Event when Submitted with Specified Program Name (Doc ID 1150944.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Close Enrollments Process for Ex-employees (Retirees), the following error is seen on the log file:

ORA-20001: BEN_91769_NOONE_TO_PROCESS: N, PROC, ben_close_enrollment.process

 


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Select Request Name "Close Enrollments Process" and submit with the following parameters:


Cause

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