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Remittance Fails: Dmissingfield The Request Is Missing One Or More Required Fields. (Doc ID 1151594.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Payments - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Payment system is Cybersource

Some receipts are failing during remittance process with the error below:

DMISSINGFIELD The request is missing one or more required fields.

Automatic Remittances Creation Program log file (ARZCAR_REMIT_SRS) shows the following error:

Status Code = [IBY_204460]
Duplicate Order ID raised: Retrying auth/capture with new Pay Server Order Number.
Generated Payment Server Order Number = [AR22585]
Credit Card Authorization Status - IBY_0004
Status Code = [IBY_0004]
PMT Error Location = [3]
Vendor Error Code = [DMISSINGFIELD]
Vendor Error Message = [The request is missing one or more required fields.]
Auxilliary Message = []
Status Code = [IBY_0004]
arzarm: AR_AUTOREC_EXCEPTIONS inserts = 1
arzarm: AR_CASH_RECEIPT_HISTORY updates = 1
arzarm: AR_CASH_RECEIPT_HISTORY deletes = 1
arzarm: AR_DISTRIBUTIONS deletes = 2
arzarm: Auth/Capture did not succeed. Resetting the approval code
Original Approval Code - 123456
After Commit value of l_actual_rows : 1

Cause

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