Single Transaction Search (Expanded Search ) Pulling Multiple Transactions In Collection Workbench (Doc ID 1152033.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

When you try to Search a Transaction in Expanded Search Form, Provide Single Transaction Number and Transaction To and From,  Multiple Transaction are fetched.

Customer Search : Customer By: Transaction , Provide a Transaction Number and From and To Date , than hit search button, Grid (IEXLSGEN)will have only one Transaction You Searched for. Than Click on the Transaction , than it will Open with Multiple Transaction for that Cutomer account in the Collections Form (IEXRCALL)

Cause

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