My Oracle Support Banner

R12: AHM-00029 Error While Performing Second Commit in Account Hierarchy Manager (Doc ID 1152273.1)

Last updated on MAY 23, 2022

Applies to:

Oracle General Ledger - Version 12.0.6 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Account Hierarchy Manager (AHM)
Jahe.java

Symptoms

When attempting to commit a change in General Ledger Account Hierarchy Manager (AHM) the following error is displayed
(Note it may take a second save to cause the error): 
  
Error
-------
AHM - 00029 An Error has occurred during saving.  Data has not been saved. 
   
Steps to reproduce this issue are as follows: 
Log in with General Ledger Super User responsibility.
1. Launched AHM ( Setup > Accounts > Manager) 
2. Do you plan on making changes to the AHM? Yes 
3. Click on Department segment
4. Click on Department Parent 123 and then remove a Child Department 
5. Save 
6. Click on Department Parent 456 and  then remove a Child Department 
7. Save 
8. Error displayed AHM - 00029 An error occurred during saving.  Data has not been saved. 
   
WORKAROUNDS 
=========== 
Workaround is to make one change, log out of AHM, log back in and complete second change. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.