My Oracle Support Banner

What is the list supposted to have on Claim tab on SPR details ? (Doc ID 1152385.1)

Last updated on FEBRUARY 11, 2021

Applies to:

Oracle Trade Management - Version and later
Information in this document applies to any platform.


Claim creation based on an SPR, the claim tab in SPR is not populating with the Claims created against it.

Steps to Reproduce :

Log in to Trade Management User > Indirect sales management > Chargeback
Upload POS against exisiting valid SPR.
Upon batch close, claim is created.
Log into Trade Management User > Indirect sales management > Special price request.
Search for the SPR for which POS was uploaded.
Click on Claim tab in the SPR.
The claim created against the SPR is not populated.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.