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Journal Approval Errors with GLBATCH Workflow Error 3103 Attribute Error for Manager_Send_Limit (Doc ID 1154200.1)

Last updated on MARCH 29, 2022

Applies to:

Oracle General Ledger - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Form:GLXJEENT.FMB - Enter Journals/Encumbrances
glwfjea.wft
glwfjeab.pls


Symptoms

When attempting to approve a journal batch, GLBATCH workflow is initiated. The journal approval timeout period is reached and then after the timeout period the workflow performs a check on 'Reached Manager Notification Resend Limit?' activity (Function :GL_WF_JE_APPROVAL_PKG.NOTIFYPREP_NOAPRVRESP)

The attribute MANAGER_SEND_LIMIT is set up as attribute of the function 'Reached Manager Notification Resend Limit?', rather than an attribute of Item Type 'Journal Batch' (Constant Value = 1).

The Workflow Errors if the allotted approval timeout period is reached and an attribute error occurs and cannot be corrected. The workaround is to resubmit another journal approval request.

ERROR
-----------------------
GLBATCH workflow errors with a 3103 attribute error message
'MANAGER_SEND_LIMIT does not exist for item xxx'
Error Name is WFENG_ITEM_ATTR at Activity Name 'Reached Manager Notification Resend Limit?'

Changes

 

Cause

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