Error when Closing or Accessing Cost Structure Page for Visits: "ORA-01403: no data found in Package CST_EamJob_PUB Procedure Compute_Job_Estimate : l_stmt_num - 35" (Doc ID 1154275.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Complex Maintenance, Repair & Overhaul - Version 12.1 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Dec-2013***
***Checked for relevance on 14-May-2015***

Symptoms

When attempting to close a Visit (or when accessing the visit cost structure page), the following error occurs.

ERROR
-----------------------
ORA-01403: no data found in Package CST_EamJob_PUB Procedure Compute_Job_Estimate : l_stmt_num - 35

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (R) cMRO Responsibility
2. Navigate to Production Planning -> Visits
3. Select the visit -> Choose Close option > Click apply

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms