Purchase Order Stays In Status Pre-Approved After Approval - Workflow Waiting After Activity 'Does PO Need Signature?' (Doc ID 1155145.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.
POAPPRV
DOES_PO_NEED_SIGNATURE

***Checked for relevance on 05-Jul-2013***


Symptoms

The status of the Purchase Order is set to 'Pre-Approved' instead of 'Approved' despite the fact 
that the approver has enough authority to approve the document.

- There are no errors in the workflow
- The PO was created with the requirement that the supplier should electronically sign the document
- The last activity in the workflow shows:

Does PO Need Signature? COMPLETE Y
End COMPLETE #NULL
Noop COMPLETE #NULL
And WAITING

- A notification was sent to the supplier but he has not acted upon it yet.

Cause

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