R12 Customers Standard Form Prompts User For Second Login (Doc ID 1157334.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version: 12.1.1 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms

R12 Customers Standard Form prompts user for second Login.

Steps to reproduce:
-User logs into Oracle forms
-User enters Receivables
-User clicks on Customers Standard form
-User is prompted to login a second time.

This does not happen to all pc's.
User is able to use Oracle login at another pc and is not prompted for a second login.
The issue seems to be pc related.

Cause

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