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Offer Accruals do not recognize buckets (Doc ID 1157838.1)

Last updated on JULY 17, 2020

Applies to:

Oracle Trade Management - Version 12.1 and later
Information in this document applies to any platform.


Question: Customer is asking if it is possible an accrul offer that follow the logic used on 'Off-Invoice' Type on accruals

Support looks offer setup it looks like correct to me because of in Accrual discount customers accrue funds based
on sales that they achieve so in this case TM applied both accruals and in off-invoice discount customers receive
discounts on products that they purchase.

Case :
* Offer 1 is created with 2% Discount and this offer is in Pricing Adjustment Bucket 1
* Offer 2 is created with 5 % Discount in Pricing Adj Bucket 2

If the above offers are 'Off-Invoice' Type and the List price of eligible product is $1000, the total discount
customer gets on each unit is $79.($20 from Offer1 and $49 from Offer2 as Offer2 is in Pricing Bucket 2,
it is applied on $980). This functionality working correctly.

But if the above accrual offers are created as 'Accrual' type and the List price of eligible product is $1000,
the total amount that is accrued on to the customer's account is for each unit is $80.
($20 from Offer1 and $50 from Offer2)
In this case, customer observe that Offer2 is also applied on the original price i.e $1000,
whereas the desired functionality is that Offer2 should get applied on $980 only
as it is in Pricing Bucket 2.


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