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Depot Repair Bulk Receiving: 'Error Occurred in receiving processor (rvtptcontrol failed)' (Doc ID 1158965.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Depot Repair - Version 12.0.6 and later
Information in this document applies to any platform.
CSDBLKRCV - Depot Repair Bulk Receive Items


When attempting to use the Bulk Receive Items functionality in Depot Repair, the following error occurs.

Error Occurred in receiving processor (rvtptcontrol failed)

The issue can be reproduced at will with the following steps:

1. (R) Depot Repair
    (N) 'Bulk Receive Items'. This opens an Oracle Framework (OAF) page
2. Enter the Account Number.
3. Enter the Serial Number(s).
4. Hit Process.
    See the confirmation message with the concurrent request id that has been submitted
5. Once the concurrent requests are complete, click on 'View Output'.
    See Status: Errors > Cannot complete receiving process




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