1-1 Fulfillment Request from Marketing Online - Using Wrong Fulfillment Server (Doc ID 1159104.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

1-1 Fulfillment Requests for a given Agent are assigned the RAPID 1-1 Fulfillment Server server_id 5000, rather than the custom defined 1-1 Fulfillment Server server_id 10000.

Expected behavior:
Expect Agent to be assigned to the Custom 1-1 Fulfillment Server.

Steps to reproduce:
1. Use OMO to generate a 1-1 Fulfillment Request.
2. Request is assigned to the Rapid 1-1 Fulfillment Server.

Cause

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