How to Troubleshoot When the SFM Stops Processing Messages (Doc ID 1159717.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Oracle Service Fulfillment Manager - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 11-Oct-2016***

Goal

To provide general trouble shooting steps for messages stuck in SFM Event Manager Queue

Solution

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