RMA WFENG_NOTIFICATION_PERFORMER 3120 Activity OEOH / xxxxxx has no performer (Doc ID 1160267.1)

Last updated on JANUARY 28, 2017

Applies to:

Oracle Order Management - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 17-MAR-2015***

Symptoms

On : 12.1.1 version, Workflow Issues

When attempting to process a return order workflow, the following error occurs.

ERROR
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WFENG_NOTIFICATION_PERFORMER

3120: Activity 'OEOH/xxxxxx' has no performer.

Wf_Engine_Util.Notification_Send(OEOH, 2891, 222470, OEOH:APPROVE_RETURN_MESSAGE) Wf_Engine_Util.Notification(OEOH, 2891, 222470, RUN)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter order and book order

Cause

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