RMA WFENG_NOTIFICATION_PERFORMER 3120 Activity OEOH / xxxxxx has no performer

(Doc ID 1160267.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Order Management - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 17-MAR-2015***


On : 12.1.1 version, Workflow Issues

When attempting to process a return order workflow, the following error occurs.


3120: Activity 'OEOH/xxxxxx' has no performer.

Wf_Engine_Util.Notification_Send(OEOH, 2891, 222470, OEOH:APPROVE_RETURN_MESSAGE) Wf_Engine_Util.Notification(OEOH, 2891, 222470, RUN)

The issue can be reproduced at will with the following steps:
1. Enter order and book order


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms