Unable To Access External Learning Sites After Applying Patch 9062727 HR_PF.K.RUP.5 (Doc ID 1160426.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Learning Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Content 11i.OTA.J.RUP 5

1. When attempting to launch a course from www.skillsoft.com, the following error occurs.

ERROR
-----------------------
Launch terminated : getparam: : java.io.IOException: Error: cannot get response while posting HACP communication command.


2. When trying to launch a course from www.knowledgewire.com the following error occurs:

ERROR:
--------------
AICC GetParam failed to return STUDENT_ID


Note before applying RUP 5 the Skillsoft course worked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as learner to Self-Service Learning page
2. Play course

Cause

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