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Inactive Work Item Can Be Added To An Active Strategy (Doc ID 1161238.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Advanced Collections - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
12.1.2.

IEXRCALL
12.0.31.12010000.7

Symptoms

You are able to add an inactive work item to an active strategy.

Menu: Collections Agent
Collections, query customer with active strategy
go to strategy tab
press button change work items
the form shows disabled work items.


Cause

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