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Inactive Work Item Can Be Added To An Active Strategy (Doc ID 1161238.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
12.1.2.

IEXRCALL
12.0.31.12010000.7


Symptoms

You are able to add an inactive work item to an active strategy.

Menu: Collections Agent
Collections, query customer with active strategy
go to strategy tab
press button change work items
the form shows disabled work items.

Cause

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In this Document
Symptoms
Cause
Solution
References


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