Inactive Work Item Can Be Added To An Active Strategy
(Doc ID 1161238.1)
Last updated on DECEMBER 17, 2020
Applies to:Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
You are able to add an inactive work item to an active strategy.
Menu: Collections Agent
Collections, query customer with active strategy
go to strategy tab
press button change work items
the form shows disabled work items.
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