My Oracle Support Banner

Receivables Allows To Incomplete A Voided Credit Memo/Transaction (Doc ID 1162034.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Oracle Financials for the Americas - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


Symptoms

On 11.5.10.0 version, Receivables Globalizations

According to Brazilian Fiscal Law it is not allowed to reverse a canceled invoice. After applying a credit memo with status void to a transaction, the system is allowing users to incomplete this credit memo transaction.

EXPECTED BEHAVIOR
-----------------------
Expect void transactions to be just that - void. You should not be able to incomplete them
or make changes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. First create an invoice in Transaction window.
2. Than apply a credit memo with status void to this transaction. After applying this credit memo transaction status change to void.
3. Once a status is void system cannot allow to incomplete credit memo.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.