Receivables Allows To Incomplete A Voided Credit Memo/Transaction (Doc ID 1162034.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Oracle Financials for the Americas - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


Symptoms

On 11.5.10.0 version, Receivables Globalizations

According to Brazilian Fiscal Law it is not allowed to reverse a canceled invoice. After applying a credit memo with status void to a transaction, the system is allowing users to incomplete this credit memo transaction.

EXPECTED BEHAVIOR
-----------------------
Expect void transactions to be just that - void. You should not be able to incomplete them
or make changes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. First create an invoice in Transaction window.
2. Than apply a credit memo with status void to this transaction. After applying this credit memo transaction status change to void.
3. Once a status is void system cannot allow to incomplete credit memo.

Cause

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