App-Jtf-210604:Jtf_grid.Populate Package Reports Error
(Doc ID 1162479.1)
Last updated on FEBRUARY 11, 2021
Applies to:Oracle Quoting - Version 18.104.22.168 and later
Information in this document applies to any platform.
On : 22.214.171.124 version, FORMS User Interface
When attempting to add to install base changes,the following error occurs.
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
grid: <QOTLNSRF_RESULTS.GRID> datasource: <ASO_SRV_INSTALL_BASE_BALI>
The following information is available: <null>
The error is most likely in the form or the metadata definition. Please check the following alert for the error code.
<After clicking OK>
The error stack is (first 1000 bytes):
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 837
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 878
The issue can be reproduced at will with the following steps:
1. Create a quote with Order Type: Change Order
2. Add Product from Installed Base
3. Select the product and click on "Add to Quote" button
The product is added to the quote successfully
4. Actions (B) > Add to Installed Base changes
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