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App-Jtf-210604:Jtf_grid.Populate Package Reports Error (Doc ID 1162479.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Quoting - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, FORMS User Interface

When attempting to add to install base changes,the following error occurs.

ERROR
-----------------------

APP-JTF-210604: Program error: Please inform you system administrator or support representative that:
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
grid: <QOTLNSRF_RESULTS.GRID> datasource: <ASO_SRV_INSTALL_BASE_BALI>
The following information is available: <null>
The error is most likely in the form or the metadata definition. Please check the following alert for the error code.



<After clicking OK>

The error stack is (first 1000 bytes):

ORA-907: missing right parenthesis
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 837
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 878






STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a quote with Order Type: Change Order
2. Add Product from Installed Base
3. Select the product and click on "Add to Quote" button
The product is added to the quote successfully
4. Actions (B) > Add to Installed Base changes
.
Error returned

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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