App-Jtf-210604:Jtf_grid.Populate Package Reports Error
(Doc ID 1162479.1)
Last updated on FEBRUARY 11, 2021
Applies to:
Oracle Quoting - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.2 version, FORMS User Interface
When attempting to add to install base changes,the following error occurs.
ERROR
-----------------------
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
grid: <QOTLNSRF_RESULTS.GRID> datasource: <ASO_SRV_INSTALL_BASE_BALI>
The following information is available: <null>
The error is most likely in the form or the metadata definition. Please check the following alert for the error code.
<After clicking OK>
The error stack is (first 1000 bytes):
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 837
ORA-6512: at "APPS_APPLMGR.JTF_GRIDDB", line 878
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a quote with Order Type: Change Order
2. Add Product from Installed Base
3. Select the product and click on "Add to Quote" button
The product is added to the quote successfully
4. Actions (B) > Add to Installed Base changes
.
Error returned
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |