Accounts With Invoice That Has A Credit Balance Is Considered Delinquent (Doc ID 1162656.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 27-SEP-2012***

Symptoms

Customers with Credit Balance invoices are receiving Dunning Letters with Seeded Scoring Engine 12 which is provided in Patch 9459981.

Cause

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