Duplicate Error When Hiring Active Applicant Through Manager Self-Service (Doc ID 1163610.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to hire an applicant entered and accepted in Core HR, the following error occurs.

The duplicate you have selected already exists in the current business group, or is already mapped to a person in the current business group.
You cannot create a duplicate if the person is in the same business group, or is already mapped to a person in the current business group.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1/ Log onto UK HRMS Manager
2/ People > Enter and Maintain
3/ Date track to date before today
4/ Press ok
5/ Create an Applicant
6/ Others / Application
7/ Enter Group details ( these are mandatory in our system) => ???
8/ Application / Recruiters tab, Change status to Accepted
9/ Press save
10/ Log out of UK HRMS Manager
11/ Log into HR Manager Self Service
12/ Hire Function
13/ Enter last name <EmpLastName>
14/ Press continue
15/ See several <EmpLastName>
16/ Click on a listed employee's name
17/ See the error message

Changes

 

Cause

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