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Performance Issue In Return Material To Inventory SSA Page (Doc ID 1166733.1)

Last updated on MAY 16, 2019

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
** Checked for relevance on 29-Nov-2013 **

Symptoms

On : 11.5.10.2 and 12.1 versions,

Slow performance is seen in the 'RETURN MATERIAL TO INVENTORY' page.
The application page does not give result for a long time and then the error 'page cannot be displayed' appears.

Expect the 'RETURN MATERIAL TO INVENTORY' page to display correctly in timely manner.

The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance User
2. Click on “Stores” tab / “Return Material to Inventory” sub tab
3. Enter work order number and press “GO” button
4. The application page does not give result for a long time and then the error 'page cannot be displayed' appears.

Cause

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In this Document
Symptoms
Cause
Solution
References


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