R12: OIE: "InvocationTargetException" When Selecting the 'Contact Us' Link on the Internet Expense Home Page (Doc ID 1166833.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.1 and later
Information in this document applies to any platform.
Oracle Internet Expenses - Version 12.1.1 and later
Information in this document applies to any platform.
OIE Home Page
Contact Us
InvocationTargetException

Symptoms

Users are receiving the following error when selecting the 'Contact us' link on expenses home page after setting up the "Contact Us" option to use an email address:

Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.reflect.InvocationTargetException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:870)
....
## Detail 0 ##
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
...
at java.lang.Thread.run(Thread.java:619)
Caused by: oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.sql.SQLException: ORA-20001: The combination of rule object, application short name and instance label is invalid.
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.FUN_RULE_PUB", line 342
ORA-06512: at line 1
...

Cause

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