Deductions For Related Customers - Unable to Select Related Customers When a Receipt is Applied to Claim / On-Account Application (Doc ID 1167123.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
ARXRWMAI


Symptoms


Comments

Unable to select Related customers when a receipt is applied to claim / on-account application.

Created a new party= PY Organization
Created accounts related to that party: PY First Account, PY Second Account
Created relationship between Accounts: Ship to

Go to Receipts
Created a Receipt> Apply> Select claim Investigation

Customer field is greyed out. It is not updatable.


As per AR <BUG 5114759> , this filed should allow users to select customers other than customer in Receipt Header.

Changes

Upgraded to 12.1

Cause

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