Deductions For Related Customers - Unable to Select Related Customers When a Receipt is Applied to Claim / On-Account Application
(Doc ID 1167123.1)
Last updated on FEBRUARY 25, 2019
Applies to:
Oracle Receivables - Version 12.1.1 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
ARXRWMAI
Symptoms
Comments
Unable to select Related customers when a receipt is applied to claim / on-account application.
Created a new party= PY Organization
Created accounts related to that party: PY First Account, PY Second Account
Created relationship between Accounts: Ship to
Go to Receipts
Created a Receipt> Apply> Select claim Investigation
Customer field is greyed out. It is not updatable.
As per AR <BUG 5114759> , this filed should allow users to select customers other than customer in Receipt Header.
Changes
Upgraded to 12.1
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |