Collections Agent UI Error: Function not available to this responsibility. Change responsibilities or contact System Administrator
(Doc ID 1167627.1)
Last updated on AUGUST 21, 2018
Applies to:Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.
In the Collections Agent UI, when you click on Details Button in Accounts Tab, the following error is raised:
Function not available to this responsibility. Change responsibilities or contact System Administrator
Other forms fail with the same error:
- Change Strategy Button
- Payment Processing Button
- Adjustment Processing Button
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Collections > Details or Drill down to Accounts > Details
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document