Collections Agent UI Error: Function not available to this responsibility. Change responsibilities or contact System Administrator (Doc ID 1167627.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Advanced Collections - Version 12 and later
Information in this document applies to any platform.

Symptoms

In the Collections Agent UI, when you click on Details Button in Accounts Tab, the following error is raised:


ERROR

Function not available to this responsibility. Change responsibilities or contact System Administrator


Other forms fail with the same error:



Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Collections > Details or Drill down to  Accounts > Details

Cause

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