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EDI 850 Inbound Not Populating The Order According To The Correct Sold_to_site_use_id (Doc ID 1168729.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
*** Checked for relevance on 5-JUL-2018 ***

Symptoms

Have a customer sending orders with different group ids through EDI.
Trying to create them with different Sold_to's. But the inbound 850 does not populate the field sold_to_site_use_id or any relevant data to get that sold to.
So the order gets created by default with the primary sold_to_site_use_id. The reason for trying to do this is because 855s for these order are generated for the primary sold to.

The requirement is that the 855 and 810 be generated for the tp_translator_code for that particular EDI location.
So we have 3 partners in EDI, One customer in Oracle and outbound from Oracle should get to correct partner depending on the tp_translator_code.

Changes

 

Cause

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