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12.1 Dispatch Center: Gantt Chart Button Does Not Open (Doc ID 1169214.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Release 12.1.3 - Dispatch Center:

Find that the Gantt Chart is not getting opened in the Dispatch Center form.  The Gantt Chart gets locked while changing the Task views from the Task Details form.

STEPS
1. Open the Dispatch Center and click on Gantt tab.
2. Change the task view to "Assigned" from "Inbox" view.
3. Click on the task details view page.
4. Change view from "Assigned" to "All Open" view.
5. Clicked on Gantt button but Gantt Chart does not open without multiple clicks.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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