Creating Dispute Fails With Error Sending Process Failed: Missing Party Id Or Email
Last updated on JUNE 07, 2016
Applies to:Oracle Advanced Collections - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 27-SEP-2013***
Attempting create a dispute and receive the following error:
Symptom: Sending Process Failed: missing party id or email
Symptom: APP-IEX-240776: Please enter a dispute amount of lesser value as the sum of all disputes for the selected invoice should be less than the invoice amount.
Symptom: APP-IEX-240776: Dispute amount must be greater than 0.
Issue can happen with all the customers.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms