Approved/Rejected Adjustments In Adv. Collections Causing Incorrect Invoice Balance (Doc ID 1171436.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

Rejected adjustments are affecting invoice payment schedule and closing the invoice when prior adjustment recorded and reversed..

APPROVED/REJECTED ADJUSTMENTS From COLLECTIONS CAUSING INCORRECT INVOICE BALANCE in Payment Schedule record.

Ex
From Adv. Collections: Steps-
1.Create an adjustment on the invoice.
2. Approve the adjustment by User1.(For Eg: USER1:"12345")
3. Reject the adjustment by User2(For Eg:USER2:"12356")


Cause

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