Approved/Rejected Adjustments In Adv. Collections Causing Incorrect Invoice Balance

(Doc ID 1171436.1)

Last updated on FEBRUARY 13, 2018

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Rejected adjustments are affecting invoice payment schedule and closing the invoice when prior adjustment recorded and reversed..

APPROVED/REJECTED ADJUSTMENTS From COLLECTIONS CAUSING INCORRECT INVOICE BALANCE in Payment Schedule record.

Ex
From Adv. Collections: Steps-
1.Create an adjustment on the invoice.
2. Approve the adjustment by User1.(For Eg: USER1:"12345")
3. Reject the adjustment by User2(For Eg:USER2:"12356")


Changes

 

Cause

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