External Users Need Access From Outside Your Company Firewall (Doc ID 1171474.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle iReceivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

iReceivables external user cannot log in and go to any of the options on the forms and they are not on the https://yourservername.yourcompany.com domain.
For iSupplier everything is working fine.

When external user logs in the form comes up with the responsibility you have defined for iReceivables.

If the user places his mouse over the responsibility, the URL at the bottom of the form changes from https://yourservername.yourcompany.com to http://adifferenctserver.yourcompany.com.
It should not do this, it should remain on the correct form, https://yourservername.yourcompany.com domain.

If the user places his cursor on any other link on the iReceivables log in page, the domain is correct at the bottom, https://yourservername.yourcompany.com.

Cause

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