Appraisal Notification Comment Not Displayed To Approver (Doc ID 1171933.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Performance Management - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.



This note provides a brief overview of


Symptoms

Problem Statement:

Find after returning an appraisal for correction (for approval), the Main Appraiser's comments are missing upon review by the approving Manager.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Create a new Appraisal (Standard Appraisal)
  2. Submit the appraisal (Main Appraiser = MA) for final approval while adding a notification comment for the Approver (the Manager of the Main Appraiser = MOMA).
  3. MOMA receives approval notification and can read the approval comment of the MA in the Action History region.
  4. MOMA decides to use Return for Correction functionality to return the appraisal to the MA. He adds a notification comment to inform the MA what needs to be changed.
  5. MA receives notification and can read the comment of the MOMA. Makes changes to appraisal.
  6. MA submits appraisal for approval (2nd time) and adds a notification comment.



Cause

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