Common Issues Involving Copy Order or a Return Order
(Doc ID 1172284.1)
Last updated on JUNE 14, 2020
Applies to:Oracle Advanced Pricing - Version 11.5.10 and later
Oracle Order Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Form:OEXOETEL.FMB - Quick Sales Orders
Explain common issues and their solutions involving freight with copy order or return order.
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In this Document
|How can one retain the original selling price?|
|Copying a RMA with pricing option "at original selling price" results in Not on Price List error message|
|Copy an Order to a Return Order Shows RMA Lines Have Calculate Price Flag = Partial Price.|
|Copying an Order to a Return Order Does Not Have Same Unit Selling Price|
|Copy Order Does Not Place The Newly Created Order On GSA Violation Hold|
|Freight Charge is a Positive Value Not a Negative Value|
|Freight charges Applied to a Return Sales Order (RMA) Created via Copy or Referencing a sales order|
|Freight Charge is on a Return Order but Include on Returns is not Checked|
|Manual Freight Charges Do Not Calculate as Negative for Return Orders|
|Freight Charges Copy For Closed Lines Even With Pricing Option Set To Partial Price|
|Non-copied Return Order has a Positive Freight Charge|
|Charges on Return Are Not Getting Prorated When the Return Line is on Multiple Receipts|