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How to Troubleshoot Freight Charge Issues (Cheat Sheet) (Doc ID 1172363.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Order Management - Version 11.5.9 and later
Oracle Advanced Pricing - Version 11.5.9 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Form:OEXOETEL.FMB - Quick Sales Orders

Purpose

Troubleshooting Tips for Freight Charge Issues

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Unable to Apply Charges Manually
 Cannot Override Order Freight Charges
 Calculated Based On List Price Instead Of the Selling Price
 Rounding to Two Decimal Places
 Rounding of RMA (Return Order) is Different than Original Order or Reference
 Copy Order Issues/Return Order Issues
 Troubleshooting cost-to-charge conversion
 Debug log shows an Error with a Formula - This Pricing Attribute (with Context: PRICING ATTRIBUTE and Attribute: Freight Cost) has null value.
 Freight Charge is Applied Before Shipping
 How to enter freight costs so it is only distributed against one order line.
 Expects Freight costs converted to USD
 Why Freight Costs Assigned At Delivery Are Not Using the Correct Currency Conversion
 Line total does not include line charges
 Freight Charge modifier does not apply in the sales order form, sometimes.
 Automatic Freight Charge is Not Applied
 Freight Charges Based On Order Weight Are Not Being Applied
 Freight Charge Modifier Applied Based On Best Price Not Precedence
 Freight Not Calculated On Components Lines Of Kits
 Freight Charges For The Child Lines In A Kit Did Not Interface To Order Management
 How to Sum Freight Charges On The Invoice
 Freight Charges Split Into Multiple Lines On The Invoice
 How Can One View Freight Adjustments to determine the name of the modifier?
 How to Create Debug Files and Analyze Results
References

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