How to Troubleshoot Freight Charge Issues (Cheat Sheet)
(Doc ID 1172363.1)
Last updated on APRIL 24, 2023
Applies to:
Oracle Order Management - Version 11.5.9 and laterOracle Advanced Pricing - Version 11.5.9 and later
Oracle Receivables - Version 11.5.9 and later
Information in this document applies to any platform.
Form:OEXOEORD.FMB - Sales Orders
Form:OEXOETEL.FMB - Quick Sales Orders
Purpose
Troubleshooting Tips for Freight Charge Issues
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Unable to Apply Charges Manually |
| Cannot Override Order Freight Charges |
| Calculated Based On List Price Instead Of the Selling Price |
| Rounding to Two Decimal Places |
| Rounding of RMA (Return Order) is Different than Original Order or Reference |
| Copy Order Issues/Return Order Issues |
| Troubleshooting cost-to-charge conversion |
| Debug log shows an Error with a Formula - This Pricing Attribute (with Context: PRICING ATTRIBUTE and Attribute: Freight Cost) has null value. |
| Freight Charge is Applied Before Shipping |
| How to enter freight costs so it is only distributed against one order line. |
| Expects Freight costs converted to USD |
| Why Freight Costs Assigned At Delivery Are Not Using the Correct Currency Conversion |
| Line total does not include line charges |
| Freight Charge modifier does not apply in the sales order form, sometimes. |
| Automatic Freight Charge is Not Applied |
| Freight Charges Based On Order Weight Are Not Being Applied |
| Freight Charge Modifier Applied Based On Best Price Not Precedence |
| Freight Not Calculated On Components Lines Of Kits |
| Freight Charges For The Child Lines In A Kit Did Not Interface To Order Management |
| How to Sum Freight Charges On The Invoice |
| Freight Charges Split Into Multiple Lines On The Invoice |
| How Can One View Freight Adjustments to determine the name of the modifier? |
| How to Create Debug Files and Analyze Results |
| References |