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Error Asset Entry When Asset Group Has Disabled Meter/Counter (Doc ID 1172553.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create new Asset Number, the following error occurs.

ERROR
-----------------------
API Programming Error:
CSI_COUNTER_TEMPLATE_PUB.AUTOINSTANTIATE_COUNTERS API
failed.Could not associate a counter for this instance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management Responsibility

2. Goto
a.Create Asset Group
b.Create Meter Template
c.Create New Asset Number


Cause

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In this Document
Symptoms
Cause
Solution
References


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