My Oracle Support Banner

Repair Order Error: FRM-40212 : Invalid value for field REFERENCE_NUMBER (Doc ID 1173153.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.


Repair Orders are not getting created in Depot Repair as the system is generating the following errors:

FRM-40212 : Invalid value for field REFERENCE_NUMBER
ORA-0413 : no data found

1. Login to the Oracle Applications using a suitable responsibility (e.g. Depot Repair Super User).
2. Create a Repair Order (RO).
3. Enter the relevant information of Customer, SR Summary, Repair type, Item information, serial number of item. Save the RO.

The RO will get created with a RO number and IB number for the serialized item but at the same time generates the above error.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.